Welcome to the Resource Hub for Give Lively members!

This is the new one-stop shop for information and instruction about how Give Lively members use our powerful, practical and free fundraising technology. For more background support about Give Lively, go to our introductory FAQ pages.

In this Article

Understand the third-party fees on donations through Give Lively

Everything you need to know about the fees and payment methods associated with use of Give Lively technology. We don't charge you anything, but third-party processors do.

Event Ticketing
Text-to-Donate
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Campaign Pages
Donation Widget
Peer-to-Peer Fundraising
Team Fundraising
Leaderboard

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Before You Get Started

Your Role as a Team Leader: Team Leaders create and manage a fundraising team page, recruit teammates, set fundraising goals, organize fundraising activities, and are the team’s biggest cheerleader. The bigger your team, the more fundraising you can do, and the more impact you’ll have. But where to start? 

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Which payment methods does Give Lively accept?

Give Lively fundraising technology currently accepts all major credit cards and debit cards, including those stored in PayPal and digital wallets like Apple Pay and Google Pay, as well as donations made via ACH/direct debit.

To process major credit cards and debit cards, including those stored in Apple Pay and Google Pay, we rely on Stripe, an industry-leading payment processor trusted by thousands of companies and nonprofits.

IMPORTANT: An activated Stripe account must be connected to Give Lively in order for member nonprofits to process and receive donations made using Apple Pay or Google Pay. Learn how to use Stripe, including how to create, activate and connect a Stripe account, how to apply for Stripe’s nonprofit discount, and about the processing fees that Stripe charges.

Give Lively nonprofit members can add PayPal as an optional additional donation-processing method. At the present time, it can't be the sole payment processor, since it can only be used for one-time donations. Thus, PayPal will only process donations when the donors' selected payment method is PayPal. All other payment methods (credit/debit, ACH etc.) will be processed via Stripe. In the near future, we will be adding the option to process recurring monthly donations too.

To manage ACH/direct debit, we work with Plaid, a financial technology that enables users to interact with their bank accounts.

What are the fees associated with each payment method?

As described above, we partner with Stripe and PayPal (two industry-leading payment providers) to manage donations. Stripe and PayPal charge a small transaction fee for each donation, with a discounted rate available to nonprofits who apply. Donors also have the option of covering the processing fee on payments managed by Stripe, except when passed through digital wallets.

Stripe Fees:

Stripe processes all donations made through Give Lively products. To benefit from special reduced fees, nonprofits must apply for the Stripe nonprofit discounted rate. All Stripe processing fess are subtracted directly from the donation, though donors have the option of contributing more to cover those fees, except when paid through digital wallets.

Current discounted Stripe fees for registered nonprofits are: 2.2% + $.30 for MasterCard and Visa transactions, a flat 3.5% for American Express, and 0.8% (with a cap of $5) for processing ACH direct deposit payments.

That means:

  • Making donations via ACH/bank account is by far the most cost-effective payment option and ensures that you get more money to use toward your services.
  • If donors opt to use their credit cards: for all gifts under $30, you get more if your donors use American Express, and for all gifts above $30, you'll get more if your donors use a Visa or MasterCard.

PayPal Fees:

Give Lively nonprofit members can add PayPal as an optional additional payment method.

However, PayPal can't be the sole payment method, since it can only be used for one-time donations. PayPal will only process donations when the donors' selected payment method is PayPal. All other payment methods (credit/debit, ACH etc.) will be processed via Stripe. PayPal’s transaction fees can’t be covered by the donor. In the near future, we will be adding both the option to process recurring monthly donations and for donors to cover the cost of transaction fees.

PayPal charges fees of: 2.2% + $0.30 per transaction.

International Card Fees:

Both Stripe and PayPal accept international credit cards. The transaction fees they charge are, however, a little higher than fees placed on domestic cards.

Stripe adds: 1% on top of Stripe’s standard nonprofit rate of 2.2% + $.30 for most major credit cards and 3.5% for American Express, as well as an additional 1% fee if currency conversion is required.
PayPal charges: a 4.4% transaction fee plus a fixed fee based on the currency received.

At this time, the ability of donors to cover fees on international donations only applies to the transaction fee; it does not cover international currency conversion fees. For international donations where fees are covered, there will therefore be a slight difference between the donation sent and the total amount received by the nonprofit.

Does Give Lively charge any fees?

No. The use of our platform is free for Give Lively nonprofit members, and membership is both free and non-committal.

Much like a foundation, Give Lively was created by philanthropists to provide free fundraising technology to nonprofits. Our founders have worked extensively with charitable organizations and seen first-hand the positive impact innovative tech can have on fundraising. They started Give Lively in 2015 based on the belief that every nonprofit, no matter its size, should never sacrifice its means to satisfy its mission. So we collaborated directly with them to propel the development of our product -- a powerful and practical, no-commitment/no-fee fundraising platform.

Our philanthropist founders cover the cost of running our business, which means we do not charge nonprofits for use of our technology. There are no setup fees, no monthly or annual fees, no commitments, and no hidden transaction fees beyond those described above and charged by our third-party partners.

Are donations to nonprofits made through Give Lively tax deductible?

Yes. Donations are tax-deductible to the full extent allowed by law.

Immediately after donors complete their transactions via a nonprofit's fundraising page, they receive an email from hello@givelively.org containing a receipt for their donation that they can use for tax purposes. Each receipt includes the following language:

"The gift you have made is a tax-deductible donation to <Nonprofit Name>, a registered 501(c)(3) nonprofit <Tax ID:>.

Please print or save this message as your official donation receipt for tax purposes.

Donation Summary:

  • Donor: <Donor first and last name>
  • Organization: <Nonprofit Name>
  • Amount: <Donation Amount>
  • Date: <Donation Date and Time>

No goods or services were received by the donor as a result of this gift.”

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