Set up Text-to-Donate

Text-to-Donate powers easy mobile giving through text codes. Learn how to set up a custom text code and start receiving donations via SMS (only on U.S phone carriers).

Examples

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Before You Get Started

Use Text-to-Donate as part of a Digital Fundraising campaign. Be sure to create a Campaign Page first.

Video Overview

Text Walkthrough

Text-to-Donate makes it possible for donors to give on the go. All they have to do is SMS your special text code to our dedicated (not shared) short code -- 44321 (only valid on U.S. phone carriers) -- and they instantly and automatically receive a link to your mobile-friendly Campaign Page. From here, they're just a few easy steps from giving.

Give Lively nonprofit members can set up Text-to-Donate functionality in minutes:

1. Sign in to the Nonprofit Admin Portal.

2. Click the "Text Codes" tab in the menu on the top of the page.

3. Create a text code that donors can easily enter on their phone.

  • Text codes can be letters, numbers, or any combination of the two.  
  • They must be three (3) characters or more, and, unlike passwords, they are not case sensitive.
  • Good examples are "HELPKIDS", "5K2017", and "PAJAMAWALK".
  • You can create as many codes as you want and they don't expire.
  • Codes are unique across our platform. We will let you know if your code has already been taken by another organization.

4. Click "Campaigns" in the top menu then click "Manage" next to the campaign you would like to link to your text code.

5. Scroll down to the "Text Codes" section, click "Link A Text-to-Donate Code" and then select the text code you'd like to use.

Whenever you create new text codes, they will appear in this menu of text codes. You can change a page's text code (or add a new text code to a page) at any time.

IMPORTANT NOTES:

  • Review our ultimate guide of Text-to-Donate best practices, including multiple examples of how to display your special text code.
  • Text-to-Donate is designed to work in tandem with our Live Display, which tracks and exhibits donations mere seconds (usually between 3 and 5) after being completed. Learn how to set up Live Display.
  • Nonprofits do not pay a fee to send Text-to-Donate messages, as Give Lively covers the costs for you.
  • Donors who receive text messages will be subject to their typical text/SMS rates according to their phone plan.

Downloads

Text-to-Donate and Live Display Checklist

DOWNLOAD PDF

Related Articles

Make the most of Text-to-Donate: our ultimate guide

In this guide, we review Text-to-Donate best practices, and examples of how it can be implemented as a vital part of a fundraising strategy.

Understand what a Text-to-Donate short code is

A 'short code' is a five-digit number used to send and receive text messages (on U.S. phone carriers only). It is a critical part of how Text-to-Donate works. Learn what Give Lively's dedicated (not shared) short code is and how much it costs you (spoiler: nothing).

Build an Event Ticketing page

Event Ticketing pages let you host fundraising events and sell tickets and sponsorships for them. You can also use them for non-ticketed events. Learn how to set Event Ticketing up, including how to add basic event details, logos and images, information about tickets (categories and price tiers), additional donor information requests, and thank you messages.

Set up Live Display

Live Display is a progress meter that tracks incoming donations and exhibits them mere seconds (usually between 3 and 5) after being completed. It's a great centerpiece for any fundraising event. Learn how to access Live Display and display it prominently at your event.