Getting Started
Solutions
System

Getting Started

As an approved Give Lively member, you have free and unlimited access to our entire platform. But first, you MUST complete the following three steps directly with Stripe, the independent business that processes payments made through our technology.

Claim/Confirm a Stripe Account and connect it to Give LivelyEnable your Stripe account to accept ACH (bank) donations
Apply for Stripe's nonprofit discount

Fundraising Solutions

Browse guides for each of our products, grouped by fundraising solution.

Digital FundraisingEvent FundraisingPeer-Based Fundraising

System

Go deeper into how our platform works and the actions you can take to maximize your use of it.

Money Flow & FeesData ManagementTroubleshooting
Getting Started
Fundraising Solutions
System

Your one-stop shop for using Give Lively technology.

Getting Started

As an approved Give Lively member, you have free and unlimited access to our entire platform. But first, you MUST complete the following three steps directly with Stripe, the independent business that processes payments made through our technology. Our Give Lively fundraising pages will not function if your nonprofit does not have a fully authorized Stripe account.

First Steps

BROWSE OUR FULL GUIDE TO GETTING STARTED

Fundraising Solutions

Browse guides for each of our products, grouped by fundraising solution.

Digital Fundraising

PRODUCTS:

Event Fundraising

PRODUCTS:

Peer-Based Fundraising

PRODUCTS:

System

Go deeper into how our platform works and the actions you can take to maximize your use of it.

Money Flow & Fees

TOP ARTICLES:

Data Management

TOP ARTICLES:

Troubleshooting

TOP ARTICLES:

In This Solution

Money Flow & Fees

Money Flow & Fees

Give Lively’s platform facilitates the flow of funds raised between donors and the nonprofits they support. Critical to the process is Stripe, an independent service we use to process donations and then disburse them to nonprofit bank accounts. See how to get fully set up in Stripe and ensure that money donated through our platform moves as quickly, seamlessly and inexpensively as possible.

Campaign Pages
Donation Widget
Event Ticketing
Text-to-Donate
Live Display
Peer-to-Peer Fundraising
Team Fundraising
Leaderboard

Video Overview

Examples

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Before

Create, activate and manage a Stripe account (required to use Give Lively tech)

Stripe is an industry-leading payment processor trusted by over 100,000 companies and nonprofits. To use Give Lively technology, you must have an activated Stripe account connected to Give Lively. A fully effective account is also enabled for ACH (bank) transfers and has applied for Stripe’s nonprofit discount. Learn how to set it up.
Campaign Pages
Donation Widget
Text-to-Donate
Event Ticketing
Live Display
Peer-to-Peer Fundraising
Team Fundraising
Leaderboard

Respond to the “Stripe Restricted Your Account” email and error messages

Have you received an email advising that “Stripe Has Restricted Your Account” or seen a “Fundraising pages disabled” error message? Learn what you can do about it. 
Campaign Pages
Donation Widget
Text-to-Donate
Event Ticketing
Live Display
Peer-to-Peer Fundraising
Team Fundraising
Leaderboard

Integrate our platform with Paypal

You can integrate PayPal with our platform, but only as an optional, additional donation-processing method and, at present, only for one-time donations.
Campaign Pages
Donation Widget
Text-to-Donate
Event Ticketing
Live Display
Peer-to-Peer Fundraising
Team Fundraising
Leaderboard

Enable and disable digital wallets

For mobile donors and speedy checkout, Give Lively supports both Apple Pay and Google Pay.
Campaign Pages
Donation Widget
Text-to-Donate
Event Ticketing
Live Display
Peer-to-Peer Fundraising
Team Fundraising
Leaderboard

Learn about Plaid

Learn what you need to know about Plaid, an industry-leading service that allows for the instant verification and use of a bank account to make donations.
Campaign Pages
Donation Widget
Text-to-Donate
Event Ticketing
Live Display
Peer-to-Peer Fundraising
Team Fundraising
Leaderboard

Understand the third-party fees on donations through Give Lively

Everything you need to know about the fees and payment methods associated with use of Give Lively technology. We don't charge you anything, but third-party processors do.
Campaign Pages
Donation Widget
Text-to-Donate
Event Ticketing
Live Display
Peer-to-Peer Fundraising
Team Fundraising
Leaderboard

Learn our minimum and maximum transaction amounts

In our system, there are upper and lower per-donation limits to how much can be raised.
Campaign Pages
Donation Widget
Text-to-Donate
Event Ticketing
Live Display
Peer-to-Peer Fundraising
Team Fundraising
Leaderboard

Transfer recurring donations to Give Lively from another fundraising platform

When transferring from another fundraising platform to Give Lively, be certain that your recurring donations go with you.
Campaign Pages
Donation Widget
Text-to-Donate
Event Ticketing
Live Display
Peer-to-Peer Fundraising
Team Fundraising
Leaderboard

During

Set up notifications for every donation

Three easy steps will allow you to learn each time Stripe receives a donation to you nonprofit.
Campaign Pages
Donation Widget
Text-to-Donate
Event Ticketing
Live Display
Peer-to-Peer Fundraising
Teams Fundraising
Leaderboard

Troubleshoot donation form errors

Donors may experience minor hiccups when filling out our donation forms. Here are the errors they may see, with notes about what they mean and how you can help them move forward with their contributions.
Campaign Pages
Donation Widget
Text-to-Donate
Event Ticketing
Live Display
Peer-to-Peer Fundraising
Teams Fundraising
Leaderboard

Troubleshoot donations made via ACH/direct debit

Not seeing an ACH payment? ACH donations rejected by Stripe? Here are some important things to note about ACH payments.
Campaign Pages
Donation Widget
Text-to-Donate
Event Ticketing
Live Display
Peer-to-Peer Fundraising
Teams Fundraising
Leaderboard

Add offline donations to Campaign Page totals

Manually add any funds raised in the form of paper checks or cash to the Campaign Page totals, including its progress bar.
Campaign Pages
Donation Widget
Text-to-Donate
Event Ticketing
Live Display
Peer-to-Peer Fundraising
Teams Fundraising
Leaderboard

Add offline donations to Peer-to-Peer Fundraising pages

Manually add any funds raised in the form of paper checks or cash to the Peer-to-Peer Fundraising page totals.
Campaign Pages
Donation Widget
Text-to-Donate
Event Ticketing
Live Display
Peer-to-Peer Fundraising
Teams Fundraising
Leaderboard

Issue a full or partial refund for a donation

Full or partial refunds to your donors are possible through Stripe.
Campaign Pages
Donation Widget
Text-to-Donate
Event Ticketing
Live Display
Peer-to-Peer Fundraising
Teams Fundraising
Leaderboard

Cancel a donor’s monthly donation or subscription

Disable recurring donations from your Stripe dashboard.
Campaign Pages
Donation Widget
Text-to-Donate
Event Ticketing
Live Display
Peer-to-Peer Fundraising
Teams Fundraising
Leaderboard


After

Learn how donation disbursement works

While we consider quick donation disbursement to be important, the speed of disbursement is in part a function of the form of payment and whether a nonprofit is a Give Lively member.
Campaign Pages
Donation Widget
Text-to-Donate
Event Ticketing
Live Display
Peer-to-Peer Fundraising
Teams Fundraising
Leaderboard


Downloads

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