Use merge tags to personalize automated "thank you" emails to donors

You can use merge tags to personalize automated "Thank You" emails to donors throughout our platform.

Examples

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Before You Get Started

  • To use use merge codes in a thank you email with a Digital Fundraising or Peer-to-Peer Fundraising campaign, you should create create a Campaign Page.
  • To use use merge codes in a thank you email with Event Fundraising, you must build an Event Ticketing page.
  • Video Overview

    Text Walkthrough

    The following merge tags can be used in both the subject line and the body of the email:

    *|FNAME|* (this is the donor's first name)

    *|LNAME|* (this is the donor's first name)

    *|DONATION_AMOUNT|* (this is how much was donated)

    *|DONATION_DATE|* (this is the date of the donation)

    *|DONATION_TIME|* (this is the time of the donation)

    An example of an automated thank you email sent using merge tags in the subject line is:

    *|FNAME|*, thank you for your *|DONATION_AMOUNT|* gift!

    It will appear as:

    Alex, thank you for your $50 gift!

    Keep in mind that every thank you email sent by Give Lively also includes tax receipt information that is automatically populated with the donor’s first and last name, donation date, amount, and time.

    Downloads

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