This is the new one-stop shop for information and instruction about how Give Lively members use our powerful, practical and free fundraising technology. For more background support about Give Lively, go to our introductory FAQ pages.
You can use merge tags to personalize automated "Thank You" emails to donors throughout our platform.
The following merge tags can be used in both the subject line and the body of the email:
*|FNAME|* (this is the donor's first name)
*|LNAME|* (this is the donor's first name)
*|DONATION_AMOUNT|* (this is how much was donated)
*|DONATION_DATE|* (this is the date of the donation)
*|DONATION_TIME|* (this is the time of the donation)
An example of an automated thank you email sent using merge tags in the subject line is:
*|FNAME|*, thank you for your *|DONATION_AMOUNT|* gift!
It will appear as:
Alex, thank you for your $50 gift!
Keep in mind that every thank you email sent by Give Lively also includes tax receipt information that is automatically populated with the donor’s first and last name, donation date, amount, and time.