Understand what donor data Give Lively captures and where

Give Lively does capture some data. Here is what we record and where we gather it, as well as a reminder that we never collect financial information and always protect all data.

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Before You Get Started

Video Overview

Text Walkthrough

As a general rule, in keeping with our commitment to data privacy and security, Give Lively takes full measures to protect all collected data, both where it is stored and when it is transferred between authorized parties. Donor data can also always be deleted upon request.

What Give Lively donation forms, and event pages capture

  • Donor’s first and last name
  • Donor’s email address
  • Zip code
  • Country
  • Donation amount and frequency (one-time or monthly)
  • Donation date
  • Phone number (only if donor arrives through Text-to-Donate)
  • Text-to-Donate text code (only if donor arrives through Text-to-Donate)
  • Campaign or event name, pulled from the page to which the donation was made

What Give Lively event pages also collect

Event Ticketing pages also collect the answers to any additional questions enabled by the nonprofit through the event dashboard, such as:

  • Donor company name
  • Phone number
  • Mailing address
  • One custom question

What tracking data Give Lively captures and shares with Stripe

Some metadata and general payment information is stored only in Stripe, but accessible by Give Lively

  • Card details such as brand (Visa/Mastercard etc.)
  • Card funding type (credit or debit)
  • Card expiration date
  • Last four digits of credit card number (the rest of the number is hidden, see below)

What data Give Lively shares with Double the Donation

  • Donor's first and last name
  • Donor's email address
  • Donation amount
  • Donation date
  • Fundraising page name (nonprofit, campaign, peer-to-peer or event)
  • Donor company name (if provided)

What Give Live does NOT collect or have any access to

  • Nonprofit’s bank account information
  • Personal information about any Stripe users (birth dates, social security numbers etc.)
  • Donor credit card number and verification code, which is securely encrypted by Stripe

Downloads

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Learn how strongly we believe in data privacy and security

Generosity should never be compromised. That's why we take privacy, security, and transparency very seriously. With both donors and nonprofits, we pursue proper steps to protect data and keep private and secure what should remain private and secure.
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Download donor data from Nonprofit Admin Portal

Download donor data with the click of a button. This data includes donor names, email addresses, donation date, donation amount, donation frequency (one-time or monthly), donation page, and other custom information.
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Download contact information for peer-to-peer supporters

Export contact information for your peer-to-peer fundraising supporters in case you need to check in with them, send them tips or special fundraising incentives, or anything else.

Access event attendee data

Once your event is over, you can download a file of your attendee data, such as names and answers to additional questions.

Export donor data from Stripe

Download from Stripe a CSV file containing data such donation date, donation amount, payment status, the Stripe fee charged, donor names and email addresses, and more.
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Protect against credit card testing

Learn what Give Lively and Stripe do to forestall credit card testing, and what additional voluntary efforts you can make to do even more.
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