Welcome to the Resource Hub for Give Lively members!

This is the new one-stop shop for information and instruction about how Give Lively members use our powerful, practical and free fundraising technology. For more background support about Give Lively, go to our introductory FAQ pages.

In this Article

Understand what donor data Give Lively captures and where

Give Lively does capture some data. Here is what we record and where we gather it, as well as a reminder that we never collect financial information and always protect all data.

Event Ticketing
Text-to-Donate
Live Display
Campaign Pages
Donation Widget
Peer-to-Peer Fundraising
Team Fundraising
Leaderboard

Examples

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Before You Get Started

Your Role as a Team Leader: Team Leaders create and manage a fundraising team page, recruit teammates, set fundraising goals, organize fundraising activities, and are the team’s biggest cheerleader. The bigger your team, the more fundraising you can do, and the more impact you’ll have. But where to start? 

Video Overview

Text Walkthrough

As a general rule, in keeping with our commitment to data privacy and security, Give Lively takes full measures to protect all collected data, both where it is stored and when it is transferred between authorized parties. Donor data can also always be deleted upon request.

What Give Lively donation forms and event ticketing pages capture

  • Donor’s first and last name
  • Donor’s email address
  • Zip code
  • Country
  • Donation amount and frequency (one-time or monthly)
  • Donation date
  • Phone number (and the text-to-donate code if donor used text-to-donate)
  • Campaign or event name, pulled from the page to which the donation was made

What Give Lively event ticketing pages also collect

Event Ticketing pages also collect the answers to any additional questions enabled by the nonprofit through the event dashboard, such as:

  • Donor company name
  • Phone number
  • Mailing address
  • One custom question

Some tracking data, metadata and general payment information is stored only in Stripe, but accessible by Give Lively

  • UTM source
  • Referral website
  • User’s operating system, browser, device and IP address
  • Card details such as brand (Visa/Mastercard etc.), funding type (credit or debit) and expiration date

What Give Live does NOT collect or have any access to

  • any nonprofit’s bank account information
  • the personal information of any Stripe users (birth dates, social security numbers etc.)
  • any donor’s credit card information, which is securely encrypted by Stripe

Downloads

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