Learn about the Donor Portal

The Give Lively Donor Portal is for everyone who has contributed to a nonprofit through digital fundraising technology powered by Give Lively.

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Before You Get Started

Video Overview

Text Walkthrough

The Donor Portal is an important and secure online feature that presently allows donors to do the following:

  • view and edit account details (name, email, password)
  • view recorded payment methods
  • view their donation history
  • filter the donation history by variables other than date
  • view receipts for past donations and ticket purchases
  • view a list of recurring donations
  • view the history of recurring donations to a chosen organization
  • manage recurring donations, including cancel them.

In the weeks ahead we will be adding the following capabilities:

  • update payment methods
  • edit amount and date of recurring donations
  • view data associated with individual Peer-to-Peer Fundraising.

To learn more about the Donor Portal, read What and where is the Give Lively Donor Portal? in our donor FAQs.

Downloads

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Cancel a donor’s monthly donation or subscription

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Issue a full or partial refund for a donation

Full or partial refunds to your donors are possible through Stripe.
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Understand what donor data Give Lively captures and where

Give Lively does capture some data. Here is what we record and where we gather it, as well as a reminder that we never collect financial information and always protect all data.
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