This is the new one-stop shop for information and instruction about how Give Lively members use our powerful, practical and free fundraising technology. For more background support about Give Lively, go to our introductory FAQ pages.
Full or partial refunds to your donors are possible through Stripe.
Refunds can only be made by the nonprofit.
To issue a full or partial refund to your donors:
While there are no additional fees to refund a charge, the fees from the original charge are not returned. If you have any questions, please refer to Stripe’s FAQ.