Change the default donation frequency

This article contains instructions for nonprofit organizations about how change the default donation frequency — either "Monthly" or "One-Time. “ This can be easily accomplished at any time on your primary fundraising page and any of your fundraising Campaign Pages. For donors: please see "Before You Get Started" (directly below).

Examples

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Before You Get Started

Video Overview

Text Walkthrough

It's easy to change the default donation frequency on your primary fundraising page or any of your fundraising Campaign Pages.

For your core fundraising page:

  1. Log in to the Nonprofit Admin Portal.
  2. Under "Edit Your Nonprofit's Core Profile," click the "Basic Information" button.
  3. Scroll down to "Set the Default Frequency" and change the selection from "Monthly" to "One-Time" or vice versa.
  4. You can follow the same process to change your page back at any point.

For fundraising Campaign Pages:

  1. Log in to the Nonprofit Admin Portal.
  2. Under "Recent Campaign Pages," find your campaign and click the "Manage" button. (If you can't find the campaign in the list of "Recent Campaign Pages," click "Campaigns" in the top navigation bar, find the desired campaign and click the "Manage" button associated with it.)
  3. In the "Edit Campaign Page" section, click the "Campaign Name, Description, and Goal" link.
  4. Scroll down to "Set the Default Frequency" and change it from "Monthly" to "One-Time" or vice versa.
  5. You can follow the same process to change your page back at any point.

Downloads

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Contact our Member Support team

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