Welcome to the Resource Hub for Give Lively members!

This is the new one-stop shop for information and instruction about how Give Lively members use our powerful, practical and free fundraising technology. For more background support about Give Lively, go to our introductory FAQ pages.

In this Article

Cancel a donor’s monthly donation or subscription

This article contains instructions for nonprofit organizations about how to correct/disable recurring donations, which is managed from the Stripe dashboard. For donors: please see "Before You Get Started" (directly below).

Event Ticketing
Live Display
Campaign Pages
Donation Widget
Peer-to-Peer Fundraising
Team Fundraising


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Before You Get Started

Video Overview

Text Walkthrough

  1. Login to the Stripe dashboard.
  2. Clicking "Customers" on the left hand side.
  3. In the drop down menu under "Billing," click "Subscriptions" to see a list of all your monthly donors.
  4. Locate the email of the donor who wants to cancel the subscription.
  5. Click the "..." on the rightmost side of the page on the donor's subscription.
  6. Click "Cancel Subscription".


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