Access event attendee data

Once your event is over, you can download a file of your attendee data, such as names and answers to additional questions.


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Before You Get Started

Video Overview

Text Walkthrough

Accessing event attendee data is easy:

First, log in to the Nonprofit Admin Portal and click "Events" in the top navigation bar.

Find your event and click the "Manage" button next to that event.

Scroll down the next page until you see "Export Attendee Data" on the right. Click the "Export" button.

This leads to two possible scenarios:

  • For any requested report with fewer than 1,000 charges, the download will begin automatically a few moments later.
  • For any requested report with 1,000 or more charges, a popup alert will advise that the report can be downloaded via an email once the report is ready. This email will be sent to the address associated with the Nonprofit Admin Portal user account. Each report will be available for 72 hours from the time the email is sent; if that time expires, a new export must be launched.

Once complete, the downloaded CSV (comma-separated values) file contains attendee data from your event. The data set will include your attendees' first and last names, tickets purchased and answers to any additional questions you asked during checkout.


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